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HOODIESFAQ
Find answers to our customers' most frequently asked questions here.
1. What are the delivery times ?
Our delivery times are 5 to 10 business days for standard delivery, ensuring you receive your order quickly and securely.
2. How can I track my order ?
As soon as your order is shipped, you will receive a tracking number that you can enter directly on our “Order Tracking” page to check the progress of your delivery.
3. Can I return or exchange an item ?
Yes, it is entirely possible to return or exchange an item within 15 days of receiving your order.
4. What payment methods do you accept ?
We accept all major secure payment methods: Visa, MasterCard, American Express, and Apple Pay.
5. What should I do if I receive a defective or incorrect item ?
If there is a problem, simply send us a photo of the product and follow the return procedure. You will then receive either a refund or the correct item.